Cisco’s 7 Guiding Ideas of Authorities Information Calls for

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At Cisco, we empower our prospects to manage their knowledge. Defending the privateness, integrity, and confidentiality of information in our possession is of utmost significance. In a world of advancing cyberthreats, increasing extraterritorial laws, and rising considerations for knowledge localization, we perceive know-how corporations have an outsized duty to make sure prospects have the facility to make essential choices about their knowledge.

Like all world know-how corporations, there are situations when Cisco receives calls for from regulation enforcement, intelligence businesses, or governments requesting entry to knowledge associated to an ongoing investigation. When this occurs, Cisco follows a strict set of procedures to make sure that knowledge disclosures are minimized, managed, and that entry to our options and providers stays free from illegal intrusion.

Our Principled Method drives our insurance policies and procedures in how we function as an organization when receiving authorities calls for for knowledge: 

Precept 1: We imagine governments, together with regulation enforcement and nationwide safety businesses, ought to go on to our prospects to realize entry to knowledge relating to these entities, their workers, and customers. We are going to refer authorities to the related buyer earlier than disclosing any knowledge in Cisco’s possession. We are going to solely take into account disclosing knowledge on to the federal government in situations the place the client doesn’t have the related corresponding knowledge, if the client has requested that we disclose the info to the federal government, or if the federal government has confirmed that it can not search the requested info from the client.

Precept 2: Cisco will present knowledge in response to a requirement provided that the requesting authorities has demonstrated applicable lawful authority to require us to supply the info. The place calls for should not accompanied by legitimate authorized course of, Cisco will problem or reject the request. 

Precept 3: Cisco will rigorously evaluate each authorities demand to make sure authorized validity, and we’ll narrowly interpret calls for to provide the least knowledge essential to comply. Cisco will problem any authorities demand that raises human rights considerations. Cisco’s actions will likely be guided by our World Human Rights Coverage.

Precept 4: Except prohibited by relevant regulation, Cisco will notify the client that its knowledge has been requested previous to producing any knowledge to authorities, in order that the client could try and restrict or forestall disclosure.

Precept 5: Cisco will solely make an exception to our buyer notification commitments in emergency circumstances the place disclosure to the federal government will forestall imminent loss of life or severe bodily hurt to a person. The place not prohibited by relevant regulation, we’ll subsequently notify the client if such an exception has been made. Emergency calls for will likely be included in our semiannual Transparency Report.

Precept 6: The place calls for that prohibit notification to the client are extreme in period (over one yr in size), or are overly broad in scope, Cisco will problem the demand to guard our buyer’s pursuits.

Precept 7: The place compliance with a legitimate authorities demand would put Cisco in potential breach of relevant knowledge safety and/or privateness associated legal guidelines out of the country that has jurisdiction over the info, we’ll problem the demand and invoke mutual authorized help mechanisms, the place applicable.

We’re dedicated to always reassessing these rules to make sure they align with rising worldwide privateness rules and repeatedly exceed our prospects’ expectations.

Past our rules, Cisco actively engages in advocacy work in matters of presidency surveillance reform and digital sovereignty to assist encourage rules which are according to Cisco’s principled strategy. We’re members of BSA The Software program Alliance, Info Know-how Business Council (ITI), and the US ASEAN Enterprise Council to handle these points throughout the globe.

Have a query about Our Principled Method or Transparency Stories? Attain out to or go to our Belief Middle



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