Complaints start after AT&T’s 3G shutdown

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The reverberations are beginning. AT&T shuttered its 3G community late final month, and there are indications that the state of affairs has prompted issues for some customers.


Scattered stories of affected prospects have surfaced. For instance, trucking commerce publication CCJ reported that greater than 350,000 heavy and freight vans could possibly be disconnected by the transfer. And a few publications and commerce associations have indicated that glitches and different points have affected some telephones and different gadgets.


“Wave7 Analysis believes that the two/22 AT&T 3G shutdown has prompted extra hassle than press protection would point out, with vital points for some AT&T MVNOs specifically,” Wave7 analysts wrote in a latest report. The corporate intently tracks the US wi-fi business.


Certainly, Shopper Mobile – one of many nation’s largest MVNOs – warns on the high of its web site that the 3G shutdown “might have an effect on some prospects’ means to make and obtain voice calls.”


For its half, AT&T has remained tight-lipped in regards to the shutdown. A number of AT&T officers declined to answer questions from Gentle Studying in regards to the shutdown course of and whether or not it has been accomplished.

AT&T is preparing to sunset its 3G network. 
(Source: Holmes Garden Photos/Alamy Stock Photo)

AT&T is getting ready to sundown its 3G community.

(Supply: Holmes Backyard Pictures/Alamy Inventory Photograph)




Some gamers within the business warn that the worst is but to come back.


In line with Invoice Signer, a lobbyist for the Alarm Trade Communications Committee (AICC), the group hasn’t but acquired any stories of finish customers who’ve been affected by AT&T’s 3G shutdown. “We’re not going to see it for some time,” he mentioned.


Nonetheless, Signer recommended that it will occur finally.


At situation are the various automobiles, telephones, alarm techniques and different devices nonetheless on the lookout for AT&T’s 3G community. In line with The AICC’s Signer, the group counts totally 2 million alarms and different gadgets that could possibly be affected, and simply 450,000 of these qualify for the last-minute roaming settlement AT&T inked with T-Cellular to proceed offering connectivity for affected prospects.

Left at the hours of darkness

AICC led an unsuccessful try to get the FCC to intervene in AT&T’s 3G shutdown on February 22, and Signer mentioned AT&T has left his group at the hours of darkness in regards to the course of.


“The way in which we discover out [if the network is not available] is that if there’s a sign disruption or we ship a take a look at,” he mentioned. Signer mentioned that AT&T has not responded to the AICC’s questions in regards to the standing of its shutdown, which he described as “insensitive.”


Singer mentioned that the AICC has confirmed that AT&T’s 3G community is not obtainable in components of Texas, Louisiana, New York, Arkansas, Alabama, Oklahoma and New Jersey.


To be clear, AT&T will not be alone in shutting down its 3G community. Verizon and T-Cellular additionally plan to close theirs down this 12 months. The operators are doing so with a purpose to reorganize their assets round their 4G and 5G networks.


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— Mike Dano, Editorial Director, 5G & Cellular Methods, Gentle Studying | @mikeddano



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